Duty Manager / Host

Duties:

Guest Experience & Hosting:

Ensuring every detail of guest stay is thoughtfully supported, beautifully executed and energetically held.

Act as guest’s anchor during their stay, responsible for translating the intention into lived experience.

Warmly welcome and orientate guests on arrival

Hold and guide the flow of check-ins and check-outs

Ensure all departments are aligned for guest arrivals and key rituals

Conduct final room checks in collaboration with the Housekeeping Manager

Update bookings, guest records and manage extensions changes of stay

Schedule or adjust rituals, rhythms and experiences during a guest's stay

Liaise with external practitioners where needed

Coordinate additional activities, transfers and reservations

Oversee readiness of public guest spaces, alongside the Housekeeping Manager

Ensure guest purchases from the Farm Shop and Atelier are process...

Ready to Apply?

Submit your application today and join our talented team at Craven Cottage CC.