Duty Manager — Guest Experience & Service Leader

InterContinental Hotels Group

📍 queenstown, otago, New-Zealand 💼 Full-time 🕒 Posted July 27, 2026

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Job Description

InterContinental Hotels Group is seeking a Duty Manager for Crowne Plaza Queenstown, located at 93 Beach Street, Queenstown. You will deliver warm, guest-focused service, manage front desk operations, and help ensure seamless check-in/check-out experiences. 
You’ll oversee alcohol service, coordinate across departments to resolve guest requests, and lead a team through training, rostering, and coaching. Excellent leadership and crisis-management abilities are essential for this role. 
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Job Details

Location queenstown, otago
Job Type Full-time
Category Management & Operations
Posted Date July 27, 2026
Application Deadline September 05, 2026