Duty Manager

MAIN DUTIES:

Administration

• Go through the Incident Log and ensure necessary follow ups and problem resolutions are in place
• Screen the arrival for VIPs and ensure that rooms are allocated and amenities assign as per the VIP level
• Meet and great VIP upon arrival and departure
• Answer and send emails following Sofitel email etiquettes  
• Prepare fact points for daily briefings and share it with the team during the briefing time 
• Assign employees to different job whenever it is considered necessary.
• Update and follow up the Guest incident log
• Coordinate with security department for any guest incident in the hotel
• Be aware of all meeting and events in the hotel
• Assisting Assistant / Front office manager in all administrative work

Financial and Revenue Responsibilities

• Maximising the hotel...

Ready to Apply?

Submit your application today and join our talented team at SOFITEL.