Duty Manager

Anantara

📍 Doha, Doha Municipality, Qatar 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

Job Description
We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.
Key Responsibilities:
Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution.
Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments.
Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service.
Handle escalated guest issues with professionalism and empathy.
Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience.
Prepare and monitor accounts ensures correct account proce...
            

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Job Details

Location Doha, Doha Municipality
Job Type Full-time
Category Other Management Occupations
Posted Date March 01, 2026
Application Deadline April 10, 2026