Dutch-Speaking Service Desk Operations and Implementations Manager

Unisys
📍 Budapest, Budapest, Hungary 💼 Full time 🕒 Posted June 18, 2026

Job Description

What success looks like in this role:

We are looking for a Dutch-speaking Operations Manager to support one of the world’s leading Quick Service Restaurant (QSR) brands within our Service Desk organization. In this role, you will act as a key client focal point, ensuring high-quality technical support delivery across multiple channels.

You will balance service management, operational performance, and implementation responsibilities while driving client satisfaction, meeting KPIs, and leading improvement and transition initiatives in a fast-paced, global environment.

  • Act as a focal point for specific clients in a highly leveraged environment

  • Hold 3 main types of responsibilities: service management, internal operations management, transition/implementation management

  •  In their service manager role, operations managers represent the Service Desk towards senior members of th...

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    Job Details

    • Location Budapest, Budapest
    • Job Type Full time
    • Category Operations Specialties Managers
    • Posted Date June 18, 2026
    • Application Deadline July 28, 2026