DUCA Business Process Improvement Analyst

Join DUCA as a Business Process Improvement Analyst, focusing on driving digital transformation and operational excellence. This full-time role is crucial for enhancing employee performance and member services.
As a Business Process Improvement Analyst, you will collaborate with senior stakeholders to assess and optimize business processes. Your primary responsibilities will include analyzing current workflows, recommending improvements, and ensuring effective implementation. By leveraging your skills, you'll contribute to projects that significantly affect DUCA’s operations and member experience.
Key Responsibilities:
• Conduct workshops to analyze current state processes
• Provide recommendations to improve operational practices
• Oversee implementation of agreed improvement plans
• Document business requirements for future-state processes
• Engage with IT for testing and process readiness validation
Requirements:
• Bachelor’s degree in technology, business...

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