DME - Customer Service Specialist

This posting is for an existing opening.
We are looking for a Customer Service Specialist who has experience with durable medical equipment OR pharma OR medical device for items like:

+ Insulin pumps (like Tandem devices)

+ Continuous glucose monitors (CGMs)

+ Oxygen equipment

+ Wheelchairs and walkers

+ Hospital beds

+ CPAP machines

This is a fully remote role.
Schedule: Monday-Friday with an 8 hrs shift between 6am-4pm
Prefer bi-lingual candidates (Spanish/French)
Description
Responds promptly to resolve inbound customer inquiries, with the ability to provide support via phone, chat, and outbound communication.
Effectively addresses customer questions and concerns using approved communication standards.
Applies sound judgment in selecting appropriate methods and techniques to resolve customer requests.
Thrives in a technical environment, delivering solutions to customers who may be experiencing hig...

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