Distribution Customer Service Manager

Description We are looking for a Customer Service Manager to support daily service operations for a distribution environment in Orlando, Florida. This Long-term Contract position is ideal for someone who can lead customer-facing activities, coordinate order flow, and maintain smooth shipping and receiving processes. The role combines team oversight, account support, and operational coordination to ensure customers receive timely, accurate service.

Responsibilities:
• Lead day-to-day customer service activities within a distribution setting, ensuring responsive support and consistent service quality.
• Oversee customer accounts, process orders accurately, and resolve service issues with professionalism and urgency.
• Coordinate dispatch and scheduling activities to support efficient movement of goods and timely fulfillment.
• Manage shipping and receiving workflows, including communication between service, warehouse, and operations teams.
• Train and support new ...

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