Distribution Center Technical Support Specialist

Beacon Hill

📍 Matthews, North Carolina, United States 💼 Full Time 🕒 Posted June 07, 2026

Apply Now Similar Jobs

Job Description

 
  Responsibilities 
 : Maintain a high level of communication with the SSC IS team, the DC Technical Services team and your Manager of DC Technical Services.
 Attend monthly 1-on-1 meetings with DC Tech Services Managers to discuss upcoming projects and initiatives and provide a report to the Manager of DC Technical Services on the Progress of the current Projects and issues that are currently under way.
 Manage the DC's RF, Voice, and end user equipment repair program in getting the equipment fixed and replaced when applicable using vendor portals.
 Placing service calls/tickets with support vendors for printers, data center equipment (HVAC, UPS, and Generator) and PC/Server hardware.
 Develop and maintain an ongoing positive rapport with end users to enhance the perception of the IS function.
 Provide evening and weekend coverage to manage special needs, procedures and emergencies as appropriate.
 Assist ...
            

Ready to Apply?

Submit your application today and join our talented team at Beacon Hill.

Submit Application

Job Details

Location Matthews, North Carolina
Job Type Full Time
Category Operations Specialties Managers
Posted Date June 07, 2026
Application Deadline July 17, 2026