Job Description
SERVPRO® Team Fosdick is the leading fire, water, and reconstruction company in Northeast Ohio. With 13 thriving franchise locations, we are rapidly growing—and we’re looking for a customer-focused, detail-oriented Dispatcher & Scheduling Coordinator to join our team.
In this role, you’ll be the first point of contact for customers, coordinating schedules, supporting mitigation teams, and ensuring top-notch service from the very first call.
Key Responsibilities:
Answer, screen, and direct incoming calls in a professional and friendly manner
Accurately document customer information into company systems
Schedule initial inspections with customers and mitigation teams
Adjust and update schedules as needed to meet customer and operational needs
Manage customer service issues and resolution
Conduct follow-up customer service calls to ensure customer satisfaction
Perform...
In this role, you’ll be the first point of contact for customers, coordinating schedules, supporting mitigation teams, and ensuring top-notch service from the very first call.
Key Responsibilities:
Ready to Apply?
Submit your application today and join our talented team at SERVPRO.
Submit ApplicationJob Details
- Location Medina, Ohio
- Job Type Full Time
- Category Material Recording, Scheduling, Dispatching, and Distributing Workers
- Posted Date June 07, 2026
- Application Deadline July 17, 2026