Director, Product Success

Merck
📍 Harrisburg, PA, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

**Job Description**

The Opportunity

Join a global pharmaceutical company with a 130-year legacy and mission to achieve new milestones in healthcare. As part of the Digital Human Health (DHH) organization, you will help shape how our company forecasts and makes commercial decisions. Working within Commercial AI Capabilities (CAIC), you will play a leadership role on the forecasting product team, coordinating more than 1,000 users across the globe to deliver data-driven insights across 15+ franchise areas.

This role sits at the intersection of product strategy and customer success. You will ensure that the product not only evolves to meet the business’s needs, but is activated effectively and delivers measurable impact for the global forecasting community.

Role Overview

As Director, Product Success, you will collaborate with colleagues in product management and delivery to drive the strategy for product adoption and customer activation, servin...

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Job Details

  • Location Harrisburg, PA
  • Job Type Full-time
  • Category other-general
  • Posted Date July 04, 2026
  • Application Deadline July 09, 2026