Director, Patient Satisfaction

**Proximity to Pennsauken, NJ preferred.**

**POSITION SUMMARY:**

The Director of Patient Satisfaction leads a team of employees who are responsible for the development, implementation and management of the company’s patient satisfaction process and oversight of quarterly survey administration, reporting and Action Planning. It is a management level, professional track position that will offer training and continuing education to support a career in leadership.

**MINIMUM QUALIFICATIONS:**

+ Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
+ Four (4) year college degree.
+ Minimum five (5) years managerial experience.
+ Experience in patient/customer satisfaction survey development and statistical modeling.
+ Capable of leading the team’s performance.
+ Experience supervising employees at various levels.
+ Able to work independently, motivate and be self-motivated, flexible, versatile, and creativ...

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