Director - Operations Excellence Implementation & AI Solutions

Manulife

📍 Quezon City, Metro Manila, Philippines 💼 Full time 🕒 Posted June 23, 2026

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Job Description

The Director, Operations Excellence Implementation is responsible for bringing Operations Excellence ideas to life by translating post–process mapping insights and identified opportunities into deployed, AI-enabled, and scalable solutions across Asia.
This role is execution-focused and sits below Head of Operations Excellence, with accountability for solution design, rapid AI prototyping, and oversight of offshore IT implementation. The role ensures that strategic improvement ideas move rapidly from concept to production, delivering measurable operational outcomes.
Position Responsibilities:
1. From Opportunity Identification to Delivered Solution
Take improvement opportunities identified through process mapping, diagnostics, and value stream analysis and convert them into executable solution designs and delivery plans.
Develop clear problem statements, solution concepts, functional requirements, and implementation roadmaps.
Ens...
            

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Job Details

Location Quezon City, Metro Manila
Job Type Full time
Category Operations Specialties Managers
Posted Date June 23, 2026
Application Deadline August 02, 2026