Director of Product Design - Channels

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Humana is deeply committed to delivering innovative digital experiences that enhance quality of life and improve how people engage with us. We serve a diverse ecosystem—consumers, members, providers, employers, and brokers—connecting them to Humana and to one another in ways that drive satisfaction, engagement, and measurable business value. Our Enterprise Digital team is a multidisciplinary, experience led group focused on solving customer needs while enabling strategic and operational goals.
This leader will be responsible for transforming fragmented channel experiences into a cohesive, platform-driven system enabling faster delivery, stronger brand consistency, and measurable improvement in customer outcomes.
You are a strategic, collaborative leader with deep expertise in delivering end-to-end journeys and reusable experience infrastructure —especially in regulated or high stakes environments like healthcare. You’ll lead a team of ...

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