Director of Front Office

Fairmont Jasper Park Lodge is undergoing an exciting multi-phase resort transformation, including newly renovated guest spaces, an enhanced Front Desk experience, and evolving service models. This is a unique opportunity to join a dynamic environment where you will play a key leadership role in shaping the Front Office strategy and defining the guest arrival and departure experience as new spaces and service initiatives come online.

At Fairmont Hotels & Resorts, engaging, sincere, and personalized service is at the heart of turning moments into lasting memories. As Director of Front Office you will provide strategic leadership to the Front Office team, fostering a culture of service excellence while driving operational performance and colleague engagement. You will lead and develop a team of leaders and service professionals, oversee all aspects of Front Office operations, and ensure exceptional guest experiences aligned with luxury service st...

Ready to Apply?

Submit your application today and join our talented team at FAIRMONT.