Job Description
Elevate customer experience with a leadership role as Director of Customer Operations in a remote capacity. This position at a global cleantech firm focuses on optimizing operations and leading diverse teams.
As the Director of Customer Operations, you will spearhead operations for a US-listed cleantech/infrastructure company. This senior role involves overseeing customer operations, including 24/7 monitoring, fault detection, and global field services. Manage remote teams and drive technical support initiatives to ensure seamless service delivery and customer satisfaction.
Key Responsibilities: • Own and evolve network operations and SLAs • Lead global field service teams for safe and quality performance • Develop scalable dispatching and workforce management systems • Oversee advanced technical support functions with a customer focus • Collaborate with product, engineering, and finance teams
Requirements: • Proven customer operations leadership experience •...
As the Director of Customer Operations, you will spearhead operations for a US-listed cleantech/infrastructure company. This senior role involves overseeing customer operations, including 24/7 monitoring, fault detection, and global field services. Manage remote teams and drive technical support initiatives to ensure seamless service delivery and customer satisfaction.
Key Responsibilities: • Own and evolve network operations and SLAs • Lead global field service teams for safe and quality performance • Develop scalable dispatching and workforce management systems • Oversee advanced technical support functions with a customer focus • Collaborate with product, engineering, and finance teams
Requirements: • Proven customer operations leadership experience •...
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Submit ApplicationJob Details
- Location vancouver, bc
- Job Type Full-time
- Category Other-General
- Posted Date June 04, 2026
- Application Deadline July 14, 2026