Director, Global Delivery & Operations — IDC Site Lead

**Summary**

The Director of Global Delivery & Operations is the senior-most IT leader at Fluke's India Development Center (IDC), responsible for end-to-end delivery execution, site operations, and workforce leadership across all technology domains. This role owns delivery outcomes across ERP, CRM, QA, Web, Digital Experience, BI & Analytics, AI Platforms, Security, Infrastructure, and AMS (BPO) — and serves as the primary execution hub connecting IDC with US, China, and EMEA teams. This is an ownership role — accountable for delivery performance, people leadership, budget and P&L, operational rigor, vendor execution, and cross-regional alignment.

**Key Responsibilities**

Delivery Ownership: Own execution, quality, and predictability of all IDC-delivered work across Oracle ERP, Fusion SaaS, MSD CRM, Web Applications, QA, Unified BI & Analytics, AI, Security, and Infrastructure — on time, on scope, with measurable business impact

Digital Experience & P...

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