Director, Experience & Content Design

Position Overview
Are you ready to elevate digital experiences to new heights and lead a team of designers in crafting exceptional user experiences? Join our dynamic and innovative team as a Director of Experience & Content Design.We are seeking a visionary, collaborative, and enterprise‑minded Digital Experience leader to shape the future state user experience of our digital properties. This role will champion best‑in‑class UX practices, contribute to our design system, elevate our content strategy, and partner across the organization to deliver cohesive, user‑centric digital experiences.Position ResponsibilitiesExperience Vision & Leadership:Lead the vision, strategy, and roadmap for the future‑state experience of our digital properties across public websites and secure channels, ensuring they are intuitive, consistent, and aligned to user needs.Product Design (UX/UI):Oversee end‑to‑end product design for digital experiences, including user research, journey mapping, interaction d...

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