Director, Delivery

Job Description
The Director of Delivery is responsible for owning the successful execution of client and internal delivery commitments across the organization. This role serves as the single point of accountability for delivery outcomes, including scope validation, delivery planning, resourcing alignment, financial performance, risk management, and client satisfaction across all delivery engagements.

The Director of Delivery is accountable for ensuring delivery commitments are realistic, well-governed, and achievable. This includes leading delivery planning and governance processes; validating assumptions, scope, dependencies, and constraints prior to commitments being made; and ensuring appropriate escalation, decision-making, and corrective action when conditions change. The role owns the development and management of Statements of Work, delivery plans, status reporting, financial tracking, and delivery-related client communications.

The Director of Delivery lea...

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