Director, Cross Border Digital Channel and Client Experience Strategy

Royal Bank of Canada>
📍 Toronto, Ontario, Canada 💼 Full-time 🕒 Posted March 23, 2026

Job Description

Job Description

What is the Opportunity?

The Director, Cross border Digital Channel and Client Experience Strategy is responsible for the overall digital client experience, including development of end-to-end client journey mapping to drive digital channel prioritization and backlog based on voice of client and ‘moments that matter’ (e.g. onboarding, life events).  The role provides senior level product management and oversight of digital acquisition and service channels and owns the cross border digital client experience strateg...

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Job Details

  • Location Toronto, Ontario
  • Job Type Full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date March 23, 2026
  • Application Deadline May 02, 2026