Job Description
**Job Description**
+ As a leader in the Cloud Hardware support organization, you will be responsible for leading teams of Managers, Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites across Malaysia.
+ Focuses to meet the required service levels 24x7, improve and drive customer satisfaction, identify business opportunities and mitigate any operation gaps.
+ The role involves significant communication at all levels internally and externally.
+ A primary point of contact responsible for facilitating and providing advice and assistance on diverse situations and escalated issues.
**Responsibilities**
**Key Responsibilities:**
+ Oversee 24/7 data center operations and new regional deployments
+ Develop, coach, and scale high-performing, diverse technical teams
+ As a leader in the Cloud Hardware support organization, you will be responsible for leading teams of Managers, Datacenter Technicians and/or Field Engineers assigned for delivery of on-site support, installations, proactive services in a defined territory and/or data center sites across Malaysia.
+ Focuses to meet the required service levels 24x7, improve and drive customer satisfaction, identify business opportunities and mitigate any operation gaps.
+ The role involves significant communication at all levels internally and externally.
+ A primary point of contact responsible for facilitating and providing advice and assistance on diverse situations and escalated issues.
**Responsibilities**
**Key Responsibilities:**
+ Oversee 24/7 data center operations and new regional deployments
+ Develop, coach, and scale high-performing, diverse technical teams
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Submit ApplicationJob Details
- Location Malaysia, Malaysia
- Job Type Full-time
- Category other-general
- Posted Date February 27, 2026
- Application Deadline April 01, 2026