Director, Client Support

Capital One
📍 Riverwoods, Illinois, United States 💼 Full-time 🕒 Posted June 10, 2026

Job Description

Overview

Director, Client Support

As the Director of Client Support, you will serve as a strategic leader of leaders, driving operational excellence and high-touch service for our Enterprise Partner Support organization. In this senior executive role, you will champion a client-facing team that navigates our matrixed business model to support enterprise participants. You will empower and guide a management team dedicated to seamless onboarding, continuous product enablement, and world-class relationship management for our most strategic global partners.

Key Responsibilities

  • Serve as a core member of the United States & Canadian Markets Operations Leadership Team

  • Lead the Enablement Partner Support team and provide operational support for Discover network participants including issuers, acquirers and processors

  • Deliver operational readiness, improve our operating model and enhance partner support

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  • Job Details

    • Location Riverwoods, Illinois
    • Job Type Full-time
    • Category Operations Specialties Managers
    • Posted Date June 10, 2026
    • Application Deadline July 20, 2026