Director, Claims Operations - Field CAT Team

USAA
📍 CVA, VA-CROSSWAYS I & II, United States 💼 Full-time 🕒 Posted June 24, 2026

Job Description

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

**The Opportunity**

We are seeking a dedicated Director Claims Operations – Field CAT Team.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
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Job Details

  • Location CVA, VA-CROSSWAYS I & II
  • Job Type Full-time
  • Category other-general
  • Posted Date June 24, 2026
  • Application Deadline June 29, 2026