Director, Call Center (Inside Sales)

Director, Inside Sales Center (Remote)

Renewal by Andersen | British Columbia & Alaska

Build the Team That Turns Demand into Growth Some leaders can manage a call center. The right leader can turn one into a growth engine. At Renewal by Andersen, our Inside Sales Center (ISC) plays a critical role in how we grow. It is where customer interest becomes qualified appointments, where speed and quality matter, and where strong leadership directly impacts revenue. We're looking for a Director, Inside Sales Center to lead this function through its next stage of performance and scale. This role is ideal for a proven contact center leader who knows how to develop people, improve conversion, optimize operations, and build a culture of accountability and continuous improvement. You are not just a dashboard watcher. You are a builder. You know how to identify what is holding performance back, strengthen operating rhythms, develop leaders, improve conversion, and help a team raise...

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