Digital Experience Analyst

FILINVEST HOSPITALITY

The Digital Experience Business Analyst will support the Digital Experience team in delivering high-quality digital solutions across key operational and guest-facing platforms. This role ensures smooth execution of product enhancements, process improvements, and technology rollouts by bridging business needs with technical implementation.

Key Responsibilities

• Requirements Gathering & Documentation
  Collect, analyze, and document business requirements, workflows, user stories, wireframes, and acceptance criteria.
• User Acceptance Testing (UAT)
  Develop test scenarios, coordinate UAT sessions, track issues, and ensure solutions meet business expectations before deployment.
• Process Mapping & Optimization
  Evaluate existing processes, identify pain points, and recommend improvements to enhance efficiency and overall digital experience.

Ready to Apply?

Submit your application today and join our talented team at Filinvest Group.

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