Digital Client Services Team Leader

Prada

📍 Hong Kong, Hong Kong, Hong Kong 💼 Full-time 🕒 Posted June 20, 2026

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Job Description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Job summary/purpose
As a member of the Digital Customer Service team, the candidate shall support the team in providing excellent Customer Service, building exceptional clienteling relationship with to our customers, and drive sales business across Asia Pacific through different contact channels.
Responsibilities
Supporting customers from various APAC countries with multi-languages via various channels (Telephone, Livechat, Social Network, Email etc.);
Execute client outreach initiatives and drive sales through effective clienteling practices.

Understands customers’ needs, preserve and resolve any service...
            

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Job Details

Location Hong Kong, Hong Kong
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date June 20, 2026
Application Deadline July 30, 2026