Desktop Technician

Salary

This is the starting salary for this role, unless the successful candidate is able to evidence being in receipt of a higher salary, in which case this may be reviewed.

Previous external candidates need not apply.

About the role

The world‑famous British Library has a rare and exciting opportunity for a permanent Desktop Technician to join our existing Technology team based in Boston Spa.

Do you enjoy providing first‑rate service, maintain a superb work‑life balance, and want to be part of something you can be proud of while being looked after in the public sector?

Your responsibilities will include:

• Providing Service Desk support on a rota basis, engaging with users via email, face to face and the self‑service portal.
• Providing second‑line support to users who are onsite and working remotely.
• Ensuring all new incidents and requests are managed and escalated as required. <...

Ready to Apply?

Submit your application today and join our talented team at The British Library.