Desktop Support Technician

Description
This position will be supporting the Windows 11 Deployment in the Puget Sound Region This person will be a apart of the overall End User Compute team and will be updating current hardware that is not compatible with the VDI Deployment. Will work with the roving End User Computer Team to go out to the clinics to upgrade the hardware.
Overall Job Responsibilities:
• Analyze, install, configure, maintain and troubleshoot Windows 11 Operating systems for end computing devices, system software and drivers in support of systems, departments and individual users.
• Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
• Meet all productivity and quality standards or completion rates in the EDS Service Productivity and Quality Standards document.
• Ensure that production systems operate accurately, reliably, and efficiently.
• Actively manage user relationships to analyze, plan, prioritize and f...

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