Job Description
Our Client, an EV Manufacturing company, is looking for a Desktop Support Technician for their Normal, IL location.
Responsibilities:
Support via phone, chat, in person (via walk-up support) and remotely. Providing not just fixes, but high-trust interactions that reinforce our partnership in client’s goals and mission. You’ll ask questions to understand the root of the issue. First and Second Line Support: Act as the primary point of contact for all IT-related inquiries, incidents, and service requests. Provide prompt and accurate technical support via walk-up, phone, Slack, email, and chat, resolving issues from basic troubleshooting to more complex hardware and software problems. Incident Resolution & Management: Diagnose, prioritize, and resolve technical issues related to desktops, laptops, mobile devices, printers, network connectivity, and business applications. Document all interactions and r...
Ready to Apply?
Submit your application today and join our talented team at ICONMA.
Submit Application
Job Details
-
Location
Normal, Illinois
-
Job Type
Full-time
-
Category
Computer Occupations
-
Posted Date
June 10, 2026
-
Application Deadline
July 20, 2026