Desktop Support Technician

Description
We are seeking a Desktop Support Analyst to provide Tier II technical support in a highly networked environment with extensive hardware infrastructure. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and maintaining a wide range of network-connected systems and equipment.

Key Responsibilities

+ Provide Tier II desktop and help desk support for onsite users

+ Troubleshoot hardware, software, and network-related issues

+ Support, maintain, and diagnose physical IT equipment, including switches, servers, routers, cameras, ID systems, and control systems

+ Assist with Active Directory and Group Policy administration at a Tier II level

+ Manage, organize, and track IT equipment inventory

+ Deliver strong customer service and timely technical support to end users

+ Document issues, resolutions, and service activity within a ticketing system

Tech...

Ready to Apply?

Submit your application today and join our talented team at Robert Half Technology.

Submit Application