Desktop Support Specialist - On Prem

Innova Solutions

📍 Bedford, Massachusetts, United States 💼 Contract 🕒 Posted June 19, 2026

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Job Description

                Innova Solutions is immediately hiring Desktop Support Specialist

Position type: Full-time/ Contract

Duration: 12 Months

Client: Telecom

Job Title: Desktop Support Specialist

City/Location : Bedford Massachusetts

Work Hours: Mon - Fri 8 AM – 5 PM w/ 1hr Lunch Break

As an Desktop Support Specialist you will:Troubleshoot and resolve customer support issues onsite 
Ensure support tickets are resolved in accordance with Service Level Agreements and customer policy / procedures 
Configure hardware / software to customer specifications 
Create support documents as required. 
Deliver support for reported problems with desktop computers, laptops, peripherals. 
Install and configure desktop computer hardware, software and peripherals using standard procedures. 
Work with vendors to troubleshoot and resolve issues. 
Wo...

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Job Details

Location Bedford, Massachusetts
Job Type Contract
Category Computer Occupations
Posted Date June 19, 2026
Application Deadline July 29, 2026