Desktop Support/ IT Support Engineer | OJT Provided

• Provide first level troubleshooting of devices, maintenance of laptops and tablets
• Installation and configuration of operating systems and softwares for users
• Assist users on operating system, email, hardware and software related issues
• Deployment of PC, notebook and printers as requested by users
• Assist in troubleshooting network and wireless connectivity issues
• Respond to incidents in a timely manner, investigate and provide temporary or permanent solutions for escalated incidents
• Coordinate with 3rd party or equipment vendors to resolve problems
• Ensure service level meets requirement. Propose and implement action plans when required
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams
• Other ad hoc duties assigned

• Min Nitec in any disciplines <...

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