Desktop Support Engineer (Santiago de Compostela)

Key Responsibilities

• Provide first and second‑line support for desktops, laptops, printers, and peripherals.
• Troubleshoot hardware, software, and network connectivity issues.
• Set up and support user accounts, passwords, and permissions (Active Directory).
• Maintain IT asset inventory and documentation.
• Support mobile devices and assist with remote user access (VPN, MDM).
• Log and resolve incidents and requests in ticketing systems (e.g., ServiceNow, Jira).
• Ensure adherence to IT security policies and company standards.

Requirements

• Proven experience as a Desktop Support Engineer or similar role.
• Strong knowledge of Windows OS and Microsoft Office 365.
• Basic understanding of networking (TCP/IP, DNS, DHCP).
• Experience with hardware troubleshooting and replacements.
• Familiarity with ticketing systems and remote support tools.
• Good communication a...

Ready to Apply?

Submit your application today and join our talented team at Hibrant.