Desktop Support Engineer (North East / Office hour)

Responsibilities: Provide desktop support at customer's site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer's specifications, to ensure customer satisfaction and service operation are achieved Conduct installations based on customer's requirements and company specifications, from site inspections through to final sign-off and acceptance Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer's sites Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction First level troubleshooting of network connectivity in a LAN/WAN environment Responsible for tracking hardware and software inventory and report to asset management team on a regular basis Assist in user/hardware movement and office relocations Maintain defective equipment/parts in m...

Ready to Apply?

Submit your application today and join our talented team at alpsoft technologies pte. ltd..

Submit Application