Desktop Support Engineer

Vallum Associates
📍 gaydon, england, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

Job Description

  • Able to work in different West Midlands (Gaydon, Wolverhampton, Whitley, CB) Sites in UK.
  • Able to work 24*5 at site, would also require working on Bank Holidays at sometimes
  • EUS onsite support (Mon–Fri, 8am–4pm UK) to assist with the app experience rollout
  • Support for Frontline workers for technical issues phased during application setup on Mobile device
  • App download and authentication as per Documentation shared by programme
  • Registration of device as MFA (Multi factor authentication) (Biometrics)
  • Resolution of authentication issues such as password resets, account unlocking and raise ticket where it needs to be looked after by another team (Security/Office 365)
  • Application and access issues related to My time based on documentation shared with EUS team by Programme
  • Troubleshoot and Raising of IT tickets if unable to resolve by existing EUS team.
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Job Details

  • Location gaydon, england
  • Job Type Full-time
  • Category Banking,Staffing and Recruiting
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026