Desktop Support Analyst

Acora
๐Ÿ“ Cheshire West and Chester, Cheshire, United Kingdom ๐Ÿ’ผ Full-time ๐Ÿ•’ Posted June 06, 2026

Job Description

๐Ÿ“Œ Job Title: Desktop Support Analyst

๐Ÿ“ Contract Type: Permanent, Full Time

๐Ÿ’ฐ Salary: Up to ยฃ33,000

๐ŸŽ Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme

๐Ÿข Office Location/Working Policy: Onsite

๐Ÿ•” Working Hours: (Apply online only)

๐Ÿ•ต๐Ÿป What to wear: Smart casual

The Role

As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices.

Role Responsibilities

* Provide deskside and on-site techn...

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Job Details

  • Location Cheshire West and Chester, Cheshire
  • Job Type Full-time
  • Category computer-and-mathematical
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026