Job Description
JOB DESCRIPTION End User Support Analysts provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems.Efficiently categorize, prioritize and diagnose incidents and service requests received via ticketing system Prioritizes own workflow to meet deadlines as assigned by the leadership team Provides technical assistance to end-users and/or guidance to acquire resolution within established SLAs Efficiently images, installs, tests and ...
Primary Function:
End User Support Analysts provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems.
Responsibilities:
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- Location Bogota, Bogota
- Job Type Full time
- Category Computer Occupations
- Posted Date June 25, 2026
- Application Deadline August 04, 2026