Desktop Services Technician

We are looking to add a Junior Desktop Services Technician to one of our largest clients in a contract-to-hire capacity. This is an excellent opportunity for someone early in their IT career to gain hands-on experience supporting enterprise end-user environments while building skills in modern endpoint management.
This role will focus on device preparation, deployment, and day-to-day desktop support for both onsite and remote employees. Minimum of 1+ year of hands-on experience with Microsoft Intune and Windows Autopilot in an enterprise environment REQUIRED.
Key Responsibilities

+ Build, configure, and deploy desktop and laptop devices

+ Support new hire onboarding, including device setup and readiness

+ Provide front-line support for desktop, hardware, and basic application issues

+ Assist with remote troubleshooting for offsite users

+ Support software installations, updates, and compliance checks

+ Document processes, trou...

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