Desktop Home Assessor

Auto & General
📍 Sunshine, Victoria, Australia 💼 Full time 🕒 Posted June 04, 2026

Job Description

About The Role

Reporting to the Home Assessing Team Leader, the Desktop Assessor is responsible for the end-to-end management of allocated claims. You will establish the cause of damage as well as determining the scope and cost of repair to insured properties, whilst maintaining excellent customer service.

  • Conduct desktop assessments of insured properties using virtual assessing and/or causation reports provided by our panel suppliers;
  • Produce detailed reports, determine cause, coverage, damage and best repair methods;
  • Review scope of works and expert reports to ensure the most cost effective and timely method of repairs;
  • Build and maintain relationships with internal and external stakeholders including; local authorities and third-party building surveyors.
  • Negotiate and define the scope of work and associated costing with key stakeholders;
  • End to end claim management, managing a range of cost, quality and...

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Job Details

  • Location Sunshine, Victoria
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026