Deskside Support Technician

Pomeroy
📍 Benton Harbor, Michigan, United States 💼 Full-time 🕒 Posted June 07, 2026

Job Description

Job Description

Core Function:

This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

  • Troubleshoot any problems or issues that arise with Windows and Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates;
  • Respond to alert notification or escalation of an issue fro...
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    Job Details

    • Location Benton Harbor, Michigan
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026