Deskside Support Engineer

NTT
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted February 18, 2026

Job Description

JOB DESCRIPTION

Req ID: 345601 

We are currently seeking a Deskside Support Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Responsibilities

  • Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats and emails.Provision new users with hardware, software, and account setup.Provide onsite and remote support for multiple locations.Troubleshoot and resolve a variety of technical problems including networking.
  • Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
  • Respond quickly to cyber, malware alerts and location outages.
  • Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
  • Proficiency with Windows and Mac operating systems, common desktop applications, and...
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    Job Details

    • Location Kuala Lumpur, Federal Territory of Kuala Lumpur
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 18, 2026
    • Application Deadline March 30, 2026