Deputy Manager - O2C Billing/Disputes

Location: Lucknow

Domain - Accounts Receivable

Relevant Experience: 06–10 Years

***Candidates from Accounts Payable/AP are not eligible

Job Summary

We are looking for an experienced professional to lead and manage the end-to-end Order to-Cash (O2C) Billing and Disputes process within a Global Financial Services (BPO)

environment. The role involves driving process excellence, standardization, transformation

initiatives, and stakeholder management across global operations.

Key Responsibilities

• Manage end-to-end O2C processes including:
• Billing & Invoicing
• Accounts Receivable
• Cash Application support
• Dispute Management
• Credit Management
• Ensure adherence to SLAs, KPIs, and governance standards.
• Collaborate with global stakeholders and business teams.
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