Department Manager

Job Summary:

Oversees day to day operations and on time delivery of testing services; manages equipment, instrument, and personnel to meet commitments to clients and department goals; engaged in continuous improvement of the testing services. Meets client expectations in delivery of testing services.

Essential Job Duties:

o Provides managerial leadership to the local department staff.

o Communicates the goals and strategy of CCLS, the lab and the department.

o Manager all day to day delivery of testing services.

o Ensures testing quality and on time delivery of testing services.

o Ensures that an adequate number of trained and competent staff is available to match the workload requirements of the department.

o Responsible for ensuring client satisfaction.

o Responsible for meeting established quality measures and on time responses to quality issues (QTM, PT, QCSR, etc.) as required.

o Responsible for meeting e...

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