Department Manager

JOB DESCRIPTIONRole: Department ManagerReporting To: Unit HeadPeople Reporting To DM: Customer Care AssociatesQualification: Graduate/MBA/PGDBMExperience: Min.2year Managerial experienceLocation-AhmedabadKey DeliverablesAchievement of Budgeted PlanWorks out action plans/tactics to match requirementCompetition mappingIdentifies parameters to track competitionBuilds resources and databases of information on an ongoing basis by networkingCreates an index and updates itInventory ManagementDoes process mapping for movement of stocks from receiving bay to floorInitiates stock-takes as per the agreed and laid down procedureEnsures effective displays with the objective of achieving greater number of stock turnsPlans for perpetual inventoryCustomer care/customer serviceEnsures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniencesSets up processes/initiates plans to build for moments of magic, avoid customer complaint...

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