Department Manager - Customer Relationship Center

Department Manager - Customer Relationship Center Full-time Facilitate customer from ordering of different articles to tills at checkout. Coordinate with ALC Dept. for Article Price Change. Arrange stock for customer. Support CMs and KAMs for their portfolio customer satisfaction. Support office administrative tasks. Seek information from line manager about competitors’ promotions to understand the business action plans better. Seek info from line manager about competitor’s services and activities. Know where to find relevant information. Checks facts and data and is able to retrieve and absorb information quickly. Maintain detailed records and is effective in compiling, classifying, or categorizing. Takes a methodical and consistent approach towards customer service and achieving quality results. Puts the customer first and is eager to please them in line with company standards. Bachelors Or Intermediate with 6-8 years of experience

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