Department Manager - Checkout

Job Description

• Reconciling of reports from GMS with cash and credit
• Scheduling of cashiers in their shifts
• Complete management of check out – floor operations which will include Cash tills and End control
• Ensuring smooth implementation of Customer service, within the department
• Training of cashiers along with their further development within the same field
• Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.
• Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
• Monitor performance of all team members to identify the difference between expected level of productivity and actual...

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