Delivery Support Specialist

Full Time
Saugerties Rt 32, NY, Saugerties, NY, US

Salary: $22.00 Hourly




Position Summary:

The Delivery Support Specialist is a key member of the Logistics Team and plays a central role in supporting daily delivery operations. The position manages customer communications, resolves delivery issues, and coordinates with internal departments to keep service running smoothly. The role requires strong judgment to clarify customer needs, assess urgency, and set appropriate priority for incoming delivery requests. The Delivery Support Specialist also handles delivery‑related escalations, investigates issues or delays, and addresses barriers that may affect field safety or delivery timing. By combining effective communication with operational awareness, this role provides critical support to routing and delivery teams and helps maintain a reliable, positive customer experience


Responsibilities include, but are not limited to:
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