Delivery Supervisor

Position Responsibilities:

+ Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time

+ Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated

+ Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets

+ Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.)  by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes

+ Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries

+ Establish and maintain positive customer r...

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