Delivery Manager- BPO

We’re Hiring: Delivery Manager – International Voice Process (US Process) for a global IT service provider out of Chennai / Night Shift (US Shift) - 12+ Years Experience

We are seeking a seasoned Delivery Manager to oversee end-to-end Back office/ call center operations for our US clients. If you have strong leadership skills, client-facing experience, and a passion for driving operational excellence, this role is for you!

Key Responsibilities:

• Manage overall delivery for US Back office/ call center operations

• Act as the primary point of contact for client engagement and escalations

• Drive performance, quality, and continuous improvement initiatives

• Collaborate with stakeholders to ensure seamless service delivery

What We’re Looking For:

✔ 12+ years of experience in BPO / Call Center / ITES

✔ Proven experience in m...

Ready to Apply?

Submit your application today and join our talented team at Syncarp.