Delivery manager - AI Automation (Junior+)

The CXO AI Automation team is rebuilding how ETG handles customer support — replacing manual, repetitive work with LLM and process automation. We form and deliver the company's central automation strategy that includes BPMN orchestration, text and voice communication and web-agent browser workflows.

We are looking for someone to build and maintain our delivery process and tackle the diverse integration and automation challenges that come with it - in a team of strong, mature professionals.

1. Orchestrate daily and weekly team processes: run syncs, planning sessions, retrospectives, asynchronous PM updates, and portfolio review reports
2. Manage cross-stream and cross-project dependencies and timelines, communicate conflicts to leadership for intervention
3. Own the full process from task intake to resolution: triage, set and track tasks, and keep all stakeholders updated on progress
4. Maintain effective, transparent communication with stakeholde...

Ready to Apply?

Submit your application today and join our talented team at Emerging Travel Group.